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Strengthen emotional intelligence by 4 ways


We need IQ and we need EQ. We need intelligence and we need emotions. Strengthening your emotional intelligence takes commitment, discipline and a genuine belief in its value. With time and practice, though, you’ll find that the results you achieve far outweigh the effort it took to get there.

Here are four strategies:

1. Get feedback

You can’t work on a problem you don’t understand. A critical component of emotional intelligence is self-awareness – this is the ability to recognise and stay cognisant of behaviours in the moment. Whether you engage in a 360 assessment or simply ask a few people what they observe, this step is critical in heightening your sense of what you do or don’t do. And don’t just find excuses for your behaviour. That defeats the purpose. Rather, listen to the feedback, try to understand it and own it.

2. Beware of the gap between intent and impact

Those with weak emotional intelligence often underestimate what a negative impact their words and actions have on others. They ignore the gap between what they mean to say and what others actually hear. Regardless of what you intend to mean, think about how your words are going to affect others, and whether that’s how you want to them to feel.

3. Press the pause button

Having high emotional intelligence means making choices about how you respond to situations, rather than having a knee-jerk reaction. There are two important pauses to take: pause to listen to yourself, and pause to listen to others. Listening means helping others feel like you’ve understood them (even if you don’t agree with them). It’s not the same as not saying anything. It’s simply giving others a chance to convey their ideas before you jump in.

4. Wear both shoes

People often suggest you “put yourself in the other person’s shoes” to develop empathy, a key component of emotional intelligence, but you shouldn’t dismiss how you feel. You need to wear both shoes – understanding both your agenda and theirs, and seeing any situation from both sides. In association with Harvard Business Review


Photo credit: HarvardEthics / Foter / CC BY

About Frank Scheers

Mijn geboortestad Amsterdam is een prachtig uitgangspunt voor journalistiek. Amsterdam staat voor vrijheid van meningsuiting en tolerantie. Als journalist wil ik mij vrij en zonder beperkingen kunnen uiten over hetgeen zich in Amsterdam afspeelt, maar ook in de rest van de wereld. Ik schrijf zoveel mogelijk mijn eigen content, maar scan ook de rest van de wereld af naar opvallend nieuws. Dit nieuws hoeft niet altijd breaking news te zijn. Dit kan heel interessant nieuws zijn dat even belangrijk is als breaking news, maar iets minder bekend is, maar net zo belangrijk kan zijn voor de opinievorming. Naast nieuws uit Amsterdam en wereldnieuws richt ik mij ook op fraaie artikelen over politiek, mode, luxe artikelen, gezondheid, het milieu, entertainment, life style, business, onderwijs, shopping, gastronomie, reizen et cetera. Amsterdam Today is een actief online news magazine en wij brengen artikelen in het Nederlands en in het Engels. Belangrijk om te noemen is dat Amsterdam Today zich bezig houdt met Immersive Journalism. Dat wil zeggen dat wij fascinerend nieuws brengen in combinatie met virtual reality technieken. Je ervaart dan het nieuws alsof je er zelf bij bent. My hometown Amsterdam is a wonderful starting point for journalism. Amsterdam stands for freedom of speech and tolerance. As a journalist, I can express freely and without restrictions on what is happening in Amsterdam, but also in the rest of the world. I write my own content as much as possible, but also scan the rest of the globe for striking news. This news doesn't always have to be breaking news. This can be very interesting news that is as important as breaking news, but slightly less known and just as important to the way people form their opinions. In addition to news from Amsterdam and the world news I also write about articles on politics, fashion, luxury, health, environment, entertainment, life style, business, education, shopping, wining and dining, travel and so on. Amsterdam Today is an active online news magazine and we bring articles in Dutch and in English. Important to mention is that Amsterdam Today deals with Immersive Journalism. That means that we bring fascinating news in combination with virtual reality techniques. You will experience the news as if you were there. Contact: Website | More Posts