From the receptionist that does the check-in and check-out to the porter that’s an automated trolley taking luggage up to the room, this hotel in Nagasaki Prefecture, aptly called Weird Hotel, is “manned” almost totally by robots to save labor costs.
Hideo Sawada, who runs the hotel as part of the Huis Ten Bosch amusement park, insists using robots is not a gimmick but a serious effort to utilize technology and achieve efficiency.
“If you want to check in, push one,” the dinosaur says. The visitor still has to punch a button on the desk, and type in information on a touch panel screen.
Henn na Hotel, as it is named in Japanese, was shown to reporters Wednesday, complete with robot demonstrations, ahead of its opening to the public Friday.
Another feature of the hotel is the use of facial recognition technology, instead of the standard electronic keys, by registering the digital image of the guest’s face during check-in.